Frequently Asked Questions

What materials do you use for your signs?

We offer signs made from steel, stainless steel, or acrylic, with various coating
options available. If you don’t see your desired material listed for a specific design,
reach out to us, and we’ll explore alternative options!

I found the sign that I want but the size I need it in isn’t available – can you do different sizes?

Certainly! If the size you need isn’t currently available for the sign you’ve chosen,
simply reach out to us via message or email at sales@allsortzworkz.com.au. Provide
us with the details of the sign and your desired dimensions, and we’ll promptly
assess if it’s feasible. While some designs may have size limitations due to structural
considerations, we’ll work closely with you to find the best solution possible.

How can I place a custom order for signage tailored to my specific needs?

Visit our “Contact Us” page and share your vision with us. We love bringing new
ideas to life and will work closely with you to create a personalized solution.

Are the steel fire pits suitable for outdoor use year-round?

Yes, they are – however, please remember they are made from mild steel so they will
slowly rust over time. We recommend giving your fire pit a light coat of oil every few
months just to seal it and to extend its lifespan. We also recommend cleaning out
your fire pit of ash and any remnants of the fire and cleaning it out to extend its life
span.

How long does it take to process and ship orders?

Our current manufacturing lead time is 1-2 weeks for made to order products. After
completion, or if the product is in stock, please allow 2-3 days for processing before
shipment.

Why is my Corten sign a dark grey colour I thought it was supposed to be rusty?

Yes, this is normal – Corten steel starts as dark grey before developing its signature
rusty
patina over time, aided by exposure to humidity and outdoor conditions.
This natural oxidation process forms a protective layer, eliminating
the need for ongoing
surface treatments.

Is it normal to receive a fire pit with scratches or marks in the steel?

While we take meticulous care during the fabrication process to minimize any
imperfections, the nature of handling large sheets of steel or stainless steel can
occasionally result in minor scratches or marks. Despite our best efforts, occasional
imperfections may arise, both from processing and the condition of materials
received. Rest assured; we strive to mitigate these occurrences to the best of our
ability.

What payment methods are accepted?

We offer a variety of payment options including Visa, Mastercard, Paypal, Paypal
Pay in 4 and Afterpay, allowing you to choose the method that best fits your needs.